How Do I Get Access to a Locked Door or Report Badge Issues?

Introduction

This article provides instructions for faculty, staff, and authorized third parties who cannot gain entry to a campus door. It outlines the process for obtaining immediate physical assistance and the steps for reporting problems with authorized badge access.

Details

Immediate Physical Access

To obtain immediate entry to a locked door, follow these steps:

  • Contact the Pima Community College Police Department (PCCPD) at 520-206-2700​​​​​, or x2700 from a campus phone.
  • Provide the dispatcher with the specific campus, building, and room number.

Troubleshooting Authorized Badge Access

To report a malfunctioning badge or to request access for an area where permissions should already be active, please submit a Card Access Troubleshooting request. Be sure to enter the exact location of the door or doors, including the Campus Name, Building, and Room Number.

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