VMWare Horizons Password Reset

Introduction

This article provides instructions for resetting or changing a VMWare Horizon account password. Users can access the platform directly at view.pima.tech or manage their account by visiting account.pima.tech.

Details

To reset a VMWare Horizon account password, follow these steps:

1. Access the Account Management Portal
   • Navigate to the management portal at account.pima.tech.
2. Enter Username
   • Input the designated MyPima username. The username consists of the prefix preceding the domain in the college email address (excluding "@mail.pima.edu").
3. Retrieve the Verification Code
   • Open the college email account and locate the automated message containing the unique verification code.
4. Enter the Verification Code
   • Return to the account management portal at account.pima.tech and input the code retrieved from the email.
5. Create a Password
   • Input a new secure password that contains a minimum of eight characters and satisfies the following criteria:
     • Contains at least one uppercase letter
     • Contains at least one numerical digit
     • Contains at least one special character (such as @, #)
     • Does not contain the username string
6. Confirm the Password
   • Verify the accuracy of the new password by entering the exact string again into the confirmation field.